To access advanced functions of Ekip Connect you need to have an ABB account. Each registered user can perform the functions enabled for the associated role.
Request an ABB user
In the top bar, click on and then Login. The entire authentication process is managed by the myABB service, which is responsible for the security and integrity of the user's account:
Request a new role
Note: to find out the functions available for each role, please refer to document 9AKK108467A9236 available here.
It is possible to request association with a role for specific, even temporary, needs. Perform the following procedure:
Click on : the My account area appears.
Click on New role, fill in the requested information and click on Submit Request: the request is submitted.
Note: association with the role requires evaluation times that vary depending on the role and the duration of validity requested.
Refresh role
Click on : the My account area appears.
Click on Refresh role: role privileges are updated to the latest role configuration.
RolesThe Roles listed below can be requested within the application.
Role
Description
Requestable by
User
The default role that enables basic functionalities
Everyone
Digital User
Enables system updates for a broader range of device families
Everyone who needs to update firmware of the device
Internal User
Grants access to advanced system update functionalities
ABB employee supporting the activation and promotion of products
Service MAN (MAN, L2, AVP)
Allows access to the service tool
Field operator who successfully attended MAN or ABB L2 or AVP training
Service L3
Allows access to the service tool advanced functionalities
ABB Service technician who obtained the L3 level
Internal R&D
Offers access to all advanced features
ABB personnel belonging to the Research & Development department
Note: Rolesare ranked by their importance, starting from the most basic functionalities to advanced capabilities, where each role builds upon the previous one.
and then Login.